Defining the HR Target Operating Model

The HR Operating Model provides insight into the organisation and operation of the HR function, with the goal of delivering results and value to all stakeholders. These stakeholders are besides management and employees, also candidates, temporary workers and external parties. Quintop helps your organisation define the HR Target Operating Model.

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HR Target Operating Model

The HR Target Operating Model (HR TOM) is essential to the optimal design and functioning of HR within an organisation. The model is designed with the strategic importance of HR to the company in mind. Although the ‘Ulrich Model’, with roles of HR Business Partner, HR Centre of Expertise and HR Services, is still dominant, many organisations today are opting for alternative, more hybrid or agile models. It is therefore important to take a critical look at your HR Operating Model.

Quintop and defining the HR Target Operating Model

At Quintop HR Consultants, we understand that every company is unique. There is no one-size-fits-all solution. That’s why we work together with you to design your HR Target Operating Model, addressing the following questions:

  1. What are the strategic goals for HR?
    The HR goals are to focus on day-to-day operations and also focus on future opportunities. In addition, there are both process- and people-focused activities that contribute to organisational outcomes and the employee experience. Within this framework, we define together what the strategic HR goals are for your company and what value-added activities should be secured through the new HR TOM.
  2. Who focuses on which parts of these HR goals?
    From the answers to the first question, we define the roles and responsibilities within the HR TOM. We zoom in specifically on sourcing questions, such as: what tasks and issues do we want to do ourselves, where is external expertise needed, and what activities do we outsource?
  3. How will HR outcomes be delivered?
    Now we can move on to finalising the HR Target Operating Model. We design the HR function, define the setup and management, and pay explicit attention to shaping HR Services. Does a decentralised team, a centralised Global Business Services structure or an outsourcing partner contribute most to the HR goals?

Towards a future-proof HR Target Operating Model

Together we design a future-proof HR Target Operating Model; one that delivers added value and is agile to change. Quintop supports the design and implementation the Quintop way: with passion, quality and a ‘hands-on’ mentality!

Do you want to (re)design your HR Target Operating Model? We are happy to discuss the specific question and organisational context with you!

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