Services tooling

Quintop selects and implements the best solution

At Quintop HR Consultants, we have extensive experience in selecting and implementing the right services tooling. To determine the best solution for your organisation, we go through the following steps:

1. What is the strategy within your service delivery model?
   Together we analyse the best self-service and contact strategy for your company. Usually it is an interplay between the central HR system, other HR platforms, e.g. for Learning or Performance Management, and a case management system. Self-service should be supported by a new or existing HR portal as a “landing place” and knowledge platform. How can employees easily find their own way to HR knowledge and HR Services? Service, convenience and a the ability to find everything in one place (one-stop-shop) are central to a differentiating Employee Experience.
2. Which technology optimally supports your service delivery model?
   We then determine how the overall service delivery model is supported. We look for a digital platform for end-to-end process efficiency. Here we work closely with the support functions in the company so that the technology supports IT, Finance or Facilities services in addition to HR. The benefits for one solution are clear: more scalability, a better Employee Experience as well as better insights for cross-functional improvements.
3. What is the plan for implementation?
   After selecting and contracting the technology and the technical implementation partner, Quintop leads the HR implementation. We work shoulder to shoulder with your organization and support all aspects of the system implementation including change management.